How Long Does Shipping Take?
All orders placed before 2pm are shipped the same day using USPS Priority Mail delivery, otherwise they are shipped the next business day. Standard shipping is free of charge.
How Long Will It Take To Get My Package?
The average package takes two days to arrive from the day you order.
Do You Ship Internationally?
We can ship internationally for additional shipping charges.
What Shipping Methods Are Available?
First Class Mail, Priority Mail, and Priority Mail Express through USPS.
What Payment Methods Are Accepted?
All major credit cards are accepted, bitcoin is also available. Direct deposit is available upon request
Is Buying On-Line Safe?
Absolutely, we have a safe and secure website and practice all customer privacy and safety protocol.
Orders and Returns
How do I place an Order?
Simply select the kratom type and amount you want to purchase then enter your billing and shipping information followed by payment.
Do I need an account to place an order?
It is recommended to create an account to allow best customer service and easy re-ordering. However, it is not required and guest checkout is an option.
Who should I to contact if I have any queries?
Please contact customer service firstname.lastname@example.org
How Can I Cancel Or Change My Order?
If you are unhappy with your order we will strive to make you happy. It is our goal to provide the very best kratom available. If you did not mean to make a purchase please contact us as soon as possible to avoid being shipped any unwanted items.
How Do I Track My Order?
By using your correct email with your purchase all tracking numbers will automatically be emailed to the email on file.
How Can I Return a Product?
If you are unhappy with your product please ship it back unopened to the address provided on shipping label.